Maybe Augusta Precious Metals’ A+ rating from the Better Business Bureau catches your eye.

But you also notice a few complaints scattered across the internet. Should these stop you from doing business with Augusta?

Let’s take a closer look at what people are saying.

The Good News: Stellar BBB Rating

With thousands of praising customer reviews, Augusta Precious Metals earns an impressive 4.94 out of 5 stars from the BBB with the best A+ rating.

The vast majority of reviews rate their service 5 stars or 4 stars, with just a handful expressing any dissatisfaction.

One customer called their experience “Very professional and educational experience, delivered in a low pressure manner” while another said, “Augusta Precious Metals we’re fantastic! Excellent customer service and support! Highly recommend them!”

Considering they’ve served over 15,000 customers since opening in 2012, the overwhelmingly positive feedback is a great sign.

It’s rare to find a business these days with that kind of reputation.

A Look at Augusta’s Limited Complaint History

Regarding customer satisfaction, Augusta Precious Metals shines as a leader in the gold IRA space.

Despite over a decade in business and serving thousands of customers, Augusta has impressively had zero official complaints lodged against them.

Their sterling reputation is evidenced across major consumer review sites like Trustpilot and the Better Business Bureau, where Augusta boasts near-perfect 5-star ratings.

While no company is immune to minor grumblings, the overwhelming sentiment from Augusta’s customers is exceptionally positive.

With their dedication to education and supportive guidance every step of the way, it’s no wonder Augusta has managed to avoid any serious customer complaints plaguing some players in the precious metals industry.

Their commitment to keeping customers satisfied is clearly working.

No Serious Lawsuits or Allegations

Given Augusta’s longstanding presence as an industry leader, it’s no surprise they’ve been involved in some legal proceedings over the years.

However, none of the isolated incidents compromise the company’s outstanding reputation.

With well over a decade in business and thousands of satisfied customers, Augusta’s commitment to integrity remains unchanged. Rare legal matters do not indicate any serious issues, especially given the company’s proven track record of excellence.

When evaluating a partner, you must consider their long-term performance and overwhelming positives.

By those measures, Augusta stands tall as a trusted leader renowned for ethics and customer satisfaction.

What Do Customers Love About Augusta?

Now that we’ve covered the few complaints, what about the numerous satisfied customers?

Across various consumer sites, here are some of the top praise-worthy aspects of Augusta:

• Excellent customer service and responsiveness. Many mention that the team members are very patient and not pushy.
• Competitive pricing compared to other precious metals dealers. Their prices are fair and transparent.
• Wide selection of gold and silver coins and bars to fit any budget. Lower minimums than some competitors.
• Support during rollovers and transfers from old accounts makes the process smooth.
• Fast shipping and discreet, insured packaging give peace of mind.
• A lifetime buyback policy provides flexibility if metals are sold back later.
• Strong knowledge of precious metals IRAs helps guide customers through setup.

When you weigh the overwhelmingly positive feedback against the limited criticism, Augusta clearly comes out ahead. They enjoy a trustworthy reputation in the gold & silver community.

Augusta Precious Metals’ Stellar Ratings Across Review Sites

Augusta Precious Metals earns outstanding reviews across many prominent consumer watchdog websites. This reflects their status as a highly beloved precious metals IRA company with happy customers.

At the time of this writing, here are some of Augusta’s impressive ratings:

• Better Business Bureau (BBB) — 4.94 stars based on 100+ reviews
• Google My Business — 4.9 stars based on 400+ reviews
• Business Consumer Alliance — AAA rating based on 99 reviews
• Facebook — 4.8/5 based on 129 reviews
• Stevie Awards — Won awards for customer service and sales distinction.
• Consumer Affairs — 4.9/5 score based on 141 reviews

The overwhelmingly positive feedback on these reputable review platforms demonstrates customers’ satisfaction with Augusta Precious Metals.

When evaluating precious metals IRA companies, Augusta’s stellar ratings should provide confidence they deliver great service.

The Bottom Line — Give Augusta Strong Consideration

Thousands of customers have had great experiences with Augusta Precious Metals. Their BBB profile and other third-party reviews demonstrate excellent customer satisfaction overall.

No business will be flawless, but legitimate complaints against Augusta are few and far between.

If you’re exploring gold and silver IRAs, Augusta deserves strong consideration. As with any major purchase, do your due diligence before deciding.

But you can invest confidently knowing Augusta Precious Metals has delivered for so many people over the years.